September 17, 2025

ServiceNow Integration for Evidence Collection

Collect Evidence Without Extra Work: Gathering audit evidence is often time-consuming, especially when teams manage requests in one system and upload files into another. With Trustero’s new ServiceNow integration, that work gets easier.
Nick Martin, VP of Products at Trustero

Collect Evidence Without Extra Work

Gathering audit evidence is often time-consuming, especially when teams manage requests in one system and upload files into another. With Trustero’s new ServiceNow integration, that work gets easier.

Now you can:

  • Request evidence through ServiceNow, no need to change your current process.

  • Assign ownership to the right people and track status where your team already works.

  • Have evidence flow automatically into Trustero, ready for control testing, dashboards, and AI analysis.

  • Track just what you need, configure Trustero to retrieve all or just a subset of the evidence gathered in Service Now

What This Means for You

  • Less manual effort: No more double-tracking or chasing down files.

  • Fewer missed steps: Trustero automatically gathers what you need from ServiceNow tickets.

  • Fits your workflow: Keep using ServiceNow for task management while Trustero handles compliance readiness.

Details

Configure Trustero to pull evidence from specific ServiceNow applications and issue types

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Trigger the evidence-collection ticket creation workflow in Trustero

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Finish ticket creation in ServiceNow

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Once evidence collection is complete, the integration brings it into Trustero

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Get Started Today

The ServiceNow integration is available now. Login to the app and connect your ServiceNow environment in Integrations → Workflow Management Systems and start collecting evidence more efficiently.

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Product announcement

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