Incident.io

A modern incident management platform that helps teams declare, coordinate, and learn from incidents in real time.

Incident.io is a purpose-built incident management platform that streamlines the entire incident lifecycle - from initial declaration and role assignment through to post-incident review and action tracking. Deeply integrated with Slack, it meets engineering and operations teams where they already work, enabling faster coordination, clearer communication, and structured retrospectives. Its workflow automation and analytics help organizations not just respond to incidents faster, but continuously improve their processes over time.

For compliance programs, incident management records are critical evidence for controls around incident response, business continuity, and operational resilience. Trustero integrates with Incident.io to automatically collect user records, incident logs, and follow-up action items - providing auditors with a complete, timestamped picture of how incidents are managed, who is involved, and what remediation steps were taken.